Return Policy

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Manufacturing Solutions, Inc. is an authorized distributor for each product listed. By placing your order, you agree to accept our Terms & Conditions.

Return Policy

Returns or exchanges are accepted within 30 days of purchase for any item bought directly from Manufacturing Solutions, Inc. (MSI) through our online store.

Email This email address is being protected from spambots. You need JavaScript enabled to view it. or call customer service at 931-762-8773 to be issued an RMA for your return.
The item must be returned undamaged and unused in original, undamaged packaging with accompanying product literature.
All returns will be inspected when received at our Returns Department.
Shipping charges will be paid by the customer.
A re-stocking fee may apply.
All returns are based on our manufacturers’ return policies.

An RMA must be included with your return. Any item shipped to us without an RMA will be returned at the customer’s expense.

Cancellation Policy

Notify us as soon as possible if you wish to cancel your order. We will fully attempt to accommodate your wishes.

Once an order has been processed for shipment, there may be a restocking fee.
After an order has shipped it cannot be cancelled.
All cancellations are based on our manufacturers’ cancellation policies.

Once an order has been processed for shipment, there may be a restocking fee. • After an order has shipped it cannot be cancelled. • All cancellations are based on our manufacturers’ cancellation policies.

Warranty Returns

Each product sold by MSI is new and unused, and covered by the warranty specified by its manufacturer. MSI honors the manufacturer’s warranty of each product we offer. Damage or modification to the product will void the warranty. Manufacturing Solutions, Inc. is not responsible for damages (due to warrantied defects, negligent usage, or any other issue) caused by use of the items sold through our online store, and shall not be held liable for any such damages.

Prices and specifications are subject to change. We strive to keep online pricing and specifications current.

*All orders must be shipped within the contiguous United States.

*Qualify for free UPS Ground shipping for online orders weighing 50 lbs. or less and totaling $295 or more. Exclusions may apply.

*Manufacturing Solutions, Inc. (MSI) is an authorized distributor of industrial automation products. We are pleased to offer recommendations, based on the information provided. Our recommendations are offered for information only. Please consult your electrician or engineer before placing your order.